FAQs

Frequently Asked Questions

At Aqua Chi Machine, we often receive questions about our ionic foot spa machines, and we're here to help! Customers want to know about the benefits, how to use them, and what makes our machines stand out. As the USA and Canadian manufacturer's representative, we ensure our foot bath machines and replacement parts not only deliver quality but also come at unbeatable prices. Dive into our FAQs to discover how our products can enhance your well-being and transform your health routine!

  • What is your return policy?

    Aqua Chi Machine has a 60-day "No Questions Asked" Money Back Guarantee.


    Due to handling, all returns are subject to 10% restocking fee.

  • Do you offer any kind of warranty?

    Aqua Chi Machines come with a 60-Month (5-Year) Warranty.

  • Why are your prices lower than other websites?

    We are the USA and Canadian manufacturer’s representative, which makes it possible for us to guarantee the best possible price on Aqua Chi foot bath machines and replacement parts. 

  • Do you match competitors prices?

    Call us 1-800-326-2001


    Aqua Chi Machines will beat anyone’s quote!!!

  • What does the color of the water mean?

    The colors that can be observed in the water as result as a of taking a foot bath is a consequence of the electrolysis/ ionization process taking place in

    the water itself and is a normal result of a correctly functioning Aqua Chi Machine.


    While there can be significant difference in water coloration from person to person, this has virtually no connection to anything to do with “detoxifying” specific organs in the body.


    Any company  that makes such claims are either badly misinformed or intentionally misleading.

  • My machine is not turning on?

    If your machine has stopped finctioning, a fuse may be blown or the power cable may be no longer working properly. 


    Call to speak to a support representative to discuss.